Our policy lasts 7 days from delivery of your item(s).
You have 7 days after delivery of your items to submit a request for a return or exchange through our Return Center
regarding any purchase.
After 7 days ,unfortunately we can’t honor your request for a refund or exchange.
To be eligible for a return, your item must be:
Unused and in the same condition that you received it.
In it’s original packaging and
shipped with our return store generated label.
(All request must me made through our Return Center)
Sale / Discounted Items
Face Cover/ Mask
You may request an exchange within
7 days of your delivered item(s)
If You are requesting an exchange for an item that becomes “out of stock” during your exchange period, you have the option of store credit or item(s)will be shipped when item(s) is restocked.
Please do not send your item(s) back without
submitting a request for your online return.
YOUR REQUEST WILL NOT BE HONORED
Once request is approved you will receive an email
with instructions to return your item.
Our store generated return label will be emailed to you for your return.
A 20% restocking fee will apply to All refunds
(Shipping fees are non-refundable)
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at
-----The Kurve Team