F A Q


About Pre-Orders : When purchasing a Preorder item,your payment is made immediately to ensure that you are in line to receive the item. Once ready to ship, you will receive an email with tracking info.

Preorders will not begin processing for shipping until they have arrived to our facility from manufacturer.Preorders will be processed & shipped out within 3-7 business days from the date they are received.

We will try our best to provide an estimated arrival date on the website for all Preorder items.

*note that all pre-order items have delayed ship time-frames . 

Shipping/Returns : Items will ship after your preferred payment has cleared;and usually takes 2-3 days to process, refer to our Shipping Policy for more information on Shipping/Returns.

Exchanges: You can exchange your item within 3 days of receiving your package,however item must be in original packaging,free of odor,pet hair or wear,a 20% restock fee will apply to all Returns and/or exchanges. Return postage is buyers responsibility.

When will I receive my items? Your order will arrive depending on the shipping method selected at checkout.Once your item has shipped,tracking information will be sent to your email.

Free US Standard Shipping 3-10 days

 

Where do we ship from? : The Kurve products ship from our location within Illinois or Iowa.

Can I shop In-Store or Pick Up? Unfortunately,we only accept orders online. Pick Up is available to Illinois residents only,please email us at Info@The-Kurve.com before you make your purchase to ensure delivery is available to your area.

Sizing: Size charts are available for reference only,clothing material and manufacturers vary with sizing.