F A Q
About Pre-Orders : When purchasing a Preordered item,your payment is made immediately to ensure that you are in line to receive the item. Once ready to ship, you will receive an email with tracking info.
Preorders will not begin processing for shipping until they have arrived to our warehouse from manufacturer. Preorders will be inspected for quality ,processed & shipped out within 3-7 business days after it arrives to our warehouse.
We will try our best to provide an estimated arrival date on our website for all Preorder items.
*note that all pre-order items have delayed ship time-frames .
Shipping : Items will ship after your preferred payment has cleared;and usually takes 2-3 days to process, refer to our Shipping Policy for more information on Shipping.
When will I receive my items? Your order will arrive depending on the shipping method selected at checkout. Once your item has shipped,tracking information will be sent to your email.
Standard Shipping 3-10 days
Where do we ship from? : The Kurve Shoppe products ship from our locations within Illinois & Iowa.
Can I shop In-Store or Pick Up? Unfortunately,we only accept orders online.Pick Up is not available at this time ,please email us at Info@The-Kurve.com before you make your purchase to ensure delivery is available to your area.
Sizing: Size charts are available for reference only,clothing material and manufacturers vary with sizing. We strive to bring true to sized clothing to our Kurvy Community!
What happened to our Refund/Exchange Policy? Due to COVID-19,we have decided to end our Return & Exchange Policy’s until further notice.